Using Statistics and Statistical Thinking to Improve Organisational Performance1
نویسندگان
چکیده
A systematic approach to measuring organisational performance is fundamental to the pursuit of business excellence. As such, the area of organisational performance measurement, and its use of data and analysis to inform business decisions, affords statisticians a potentially high value–adding opportunity. To be effective in this area, statisticians need to appreciate the differing requirements for statistical information in various management zones of an enterprise.
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تاریخ انتشار 2005